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Tim Carswell's avatar

I am not a neuroscientist or media psychologist but a humble lawyer. From the perspective of viewing that ad from my sofa as an ordinary consumer my main critique is that it is actually quite boring and the outcome/message too predictable. The disastrous Christmas scenes went on too long , the theme was overplayed and became tedious, and McDonalds coming to the rescue was obvious from the outset.

I don't know the extent to which AI was responsible for the final product as there is reference to a hard working production team. But regardless of their respective input the ad was disappointing and eminently forgettable.

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Christophe Morin's avatar

Luiza, I love your posts, and most of the time, I feel your views align with mine on many topics. However, this one is not. First, I wonder if you are familiar with neuromarketing. As a neuroscientist and media psychologist, I have been at the forefront of research on how the brain responds to persuasive stimuli. From a neuromarketing lens, the critique of McDonald’s AI ad reflects a flawed assumption: that persuasion depends on logical storytelling and conscious processing. This belief places the rational brain, the slow, analytical, and deliberate system (also known as system 2), at the center of decision-making. But neuroscience says otherwise.

The ad’s one-second scenes and chaotic visuals may seem to defy logic, but logic is not what drives most human behavior. The rational brain may analyze content, but it’s the primal brain that decides, the fast, emotional, and wordless processing hub (also known as System 1). Demanding continuity or storytelling structure presumes the viewer is reasoning through the ad, but the brain doesn’t work that way under most conditions. I have tested this on thousands of messages during my long career in the field. I also teach neuromarketing AI at Johns Hopkins.

Thus, I believe that what truly matters is whether the content captures attention and triggers emotion, regardless of traditional narrative form. What this means is shocking and often controversial: viewers may consciously dislike the ad, but their subconscious reactions determine its effectiveness. Judging it solely on conscious discomfort ignores the far more powerful role of unconscious, emotional processing.

The primal brain, not logic, is the gatekeeper of attention, emotion, and ultimately, decision-making.

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