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Kalyani's avatar

Correct me if I'm wrong, but ChatGPT uses a model which is called "reinforcement learning through human feedback", meaning it inherently relies on matching the user's needs based on an internal reward system. I don't know whether this is used in the applications today, but it explains why ChatGPT used for mental health problems always sides with the user, maybe even so far as to make the user's initial position more extreme. In therapy, confrontation is an important tool, which happens after initial validation of the client's struggles. The confrontation, and sometimes offering a new perspective, is important for clients, especially if they are stuck in dysfunctional patterns. That's only one of the ways how professional help differs.

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